Shipping Policy
i. Do we ship across India?
Yes, we ship our products across India.
ii. What are your working days?
Our business days are Monday through Friday, excluding public holidays.
iii. How do we ship our products?
We ship all orders through India Post, whose extensive nationwide network ensures reliable last-mile delivery to every corner of India.
iv. Why is shipping charged extra?
Every order is packed with care to keep the goodness of our products intact till it reaches you. The shipping charge (tabled below) helps us cover secure packaging and trusted delivery, so your order arrives fresh, safe, and just the way we made it for you. For deliveries to farther locations, the cost reflects the extra care and longer journey involve - so we can reach you with the same freshness and quality, no matter where you are. Heavier orders may carry a slightly higher shipping charge, as they require sturdier packaging and careful handling to keep your products safe during transit. And here’s something special for you: we offer free shipping on all orders above INR 2,000 as a small thank-you for choosing us
| Sale Value | Within TN | Outside TN | |
|---|---|---|---|
| Upto Rs. 500 | 50 | 75 | |
| Rs. 501 to Rs. 1000 | 75 | 100 | |
| Rs. 1001 to Rs. 2000 | 100 | 150 |
v. When will the orders be despatched?
We keep a cut off time of 2 PM to process the despatches of all your orders. Our standard delivery timelines are as below (subject to stock availability). Orders placed on weekends or public holidays will be processed on the next business day.
| Location | Cut-off Time | Despatch for orders Before Cut off | Despatch for orders After Cut off | Delivery Timeline |
|---|---|---|---|---|
| Chennai | 2 PM | Same Day | Next Day | Despatch date + 1 day |
| Within TN | 2 PM | Next Day | 2nd day from Date of Order | Despatch date + 3–4 days |
| Outside TN | 2 PM | Next Day | 2nd day from Date of Order | Despatch date + 3–5 days* |
*Metro Cities – Despatch date + 3-5 days
Non-Metro Cities – Despatch date + 5-7 days
Delivery times are estimates—delays may occur during holidays, festivals, or due to weather. We appreciate your understanding.
vi. How will I get to know about the despatch details?
Once your package is shipped through India Post, you’ll receive an SMS with a tracking number to the mobile number shared at the time of placing order – so you can follow your order every step of the way at https://www.indiapost.gov.in/home. If you still have any questions or concerns about your order, please feel free to contact our WhatsApp communication.